Hospitality Industry

Workplace Culture Support for Hospitality

Running a hospitality business is more than just offering exceptional service—it’s about fostering a safe and respectful workplace culture for your team. With new compliance obligations, hospitality business owners must now take proactive measures to prevent and manage risks like misconduct, harassment, and discrimination before they affect your people and customers. Failing to meet these standards can result in serious legal and reputational consequences.

Elevate provides tailored workplace culture consulting in partnership with leading Australian hospitality and hotel associations. Our expert support helps you meet legal requirements, strengthen psychological safety, and create a respectful culture where your staff and business can thrive.

Baristas preparing coffee behind the counter in a busy, modern café, representing teamwork and hospitality workplace culture.

How Elevate Consulting Partners Can Help

At Elevate Consulting Partners, we adopt a unique, multi-disciplinary approach to workplace culture consulting to ensure that you not only meet your regulatory obligations, but more importantly, foster a safe, respectful, and inclusive workplace culture that is embedded throughout your business.

We understand the unique challenges and opportunities involved in operating and working within hospitality venues of all sizes. This insight allows us to provide tailored workplace culture support, ensuring your business is both compliant and aligned with best practice in promoting workplace psychological safety.

Our comprehensive solutions are designed to support you in every aspect of building a safe, inclusive, and legally compliant workplace culture—helping your team and business thrive.

Customers and staff interacting in a bright, open café environment, illustrating a respectful and inclusive hospitality setting.

Our Services Include:

  • Interactive education and training: for managers and workers, ensuring everyone understands their roles in preventing sexual harassment, bullying, and discrimination.

  • Cultural health checks and psychosocial risk assessments: identify and address workplace culture issues and mental health hazards, such as harassment and discrimination, to create a safer, more inclusive environment.

  • Code of conduct and policy development: tailored to your business to establish clear expectations for behaviour.

  • Prevention and response plan development: setting out practical and effective measures that your business will take to eliminate psychosocial hazards.

  • Reporting support: helping you develop effective processes for employees to report concerns safely and confidentially.

  • Resource development: providing the tools and materials needed to reinforce your policies and foster a respectful culture.

Request a free consultation and resources for members of the following associations

  • Australian Restaurant & Cafe Association

  • Night Time Industries Association